I noticed last week that some series weren’t being downloaded, I checked the details of the season, I noticed that all the episodes for the series were missing. I presumed I had to just delete it and re-add it, but it didn’t work.
More and more have started to disappear now, so I check the log.
RssSyncService RSS Sync Completed. Reports found: 200, Reports downloaded: 0 6:06 PM
MonitoredEpisodeSpecification No episodes are monitored. skipping. 6:06 PM
ParsingService Unable to find deviousmaids - S01E13 SDTV 6:06 PM
MonitoredEpisodeSpecification No episodes are monitored. skipping. 6:06 PM
ParsingService Unable to find deviousmaids - S01E13 HDTV-720p 6:06 PM
MonitoredEpisodeSpecification No episodes are monitored. skipping. 6:06 PM
MonitoredEpisodeSpecification [79349][Dexter] is present in the DB but not tracked. skipping. 6:06 PM
MonitoredEpisodeSpecification No episodes are monitored. skipping. 6:06 PM
ParsingService Unable to find deviousmaids - S01E13 WEBDL-720p 6:06 PM
TaskExtensions Task Error: constraint failed
column TvDbEpisodeId is not unique 6:06 PM
MonitoredEpisodeSpecification No episodes are monitored. skipping. 6:06 PM
RefreshEpisodeService Starting episode info refresh for: [261802][Devious Maids] 6:06 PM
RefreshSeriesService Updating Info for Devious Maids 6:06 PM
MediaCoverMapper File C:\ProgramData\zbDrone\MediaCover\181\fanart.jpg not found 6:06 PM
DownloadDecisionMaker Processing 200 reports 6:06 PM
FetchAndParseRssService Found 200 reports 6:06 PM
FetchFeedService Finished processing feeds from Nzb.su 6:06 PM
FetchFeedService Finished processing feeds from WomblesIndex 6:06 PM
FetchFeedService Fetching feeds from WomblesIndex 6:06 PM
FetchFeedService Fetching feeds from Nzb.su 6:06 PM
FetchAndParseRssService Available indexers 2 6:06 PM
RssSyncService Starting RSS Sync 6:06 PM
DiskScanService Scanning ‘M:\Shows’ for video files 6:05 PM
DownloadedEpisodesImportService Unknown Series Wonders of the Universe 6:05 PM
DownloadedEpisodesImportService Unknown Series Wonders of Life 6:05 PM
DownloadedEpisodesImportService Unknown Series The Blue Rose 6:05 PM
I check TVDB and there seems to be some odd things.
Did you previously delete and re-add Wonders of the Universe? There is a possible bug that would prevent the episodes from being re-added, which is corrected in a version that was just released (2.0.0.605).
Devious Maids - Nothing we can do on our end, you will need to reach out to TVDB to resolve.
Your logs show drone trying to import 3 items:
DownloadedEpisodesImportService Unknown Series Wonders of the Universe 6:05 PM
DownloadedEpisodesImportService Unknown Series Wonders of Life 6:05 PM
DownloadedEpisodesImportService Unknown Series The Blue Rose 6:05 PM
But drone isn’t able to find a matching series thats been added.
I didn’t delete anything previously, they just appeared on the logs after looking to see why other series have lost their information. I just went to the main page, pressed update library to see if that would refresh the information for me.
I originally presumed the error was all part of the same issues, until I found that the series do exist on TVDB, so that I’m confused with that.
24 (TV show) also displays no episodes too, but I have checked on TVDB, they’re all there. When I try to update it on drone, it says refresh series failed.
The log:
TaskExtensions Task Error: constraint failed
column TvDbEpisodeId is not unique 6:49 PM
RefreshEpisodeService Starting episode info refresh for: [76290][24] 6:49 PM
RefreshSeriesService Updating Info for 24 6:49 PM
MediaCoverMapper File C:\ProgramData\zbDrone\MediaCover\171\fanart.jpg not found 6:49 PM
DiskScanService Scanning ‘M:\Shows’ for video files 6:49 PM
It might be a coincidence, but all this started started exactly the same time.
Thats the same error that was appearing for the issue I mentioned. 2.0.0.605 should fix this, though it might take some time for the cleanup to run (runs once a day) and for the refresh to occur (happens 2 times a day, but will need to run after the cleanup runs).
If you’re still having issues, please let me know, we’ll likely need a copy of your database to investigate further.
What do mean it says its been picked up? In the logs? On the History page?
When you do a manual search is there a red exclamation mark that shows why it would fail when searched automatically?