Episode import fails when folder is complete series and some episodes already present

Help & Support
1

I notice that sonarr pays more attention to folder names than to file names, and this results in episodes not getting imported. I used to use sickbeard and it would pick any files regardless of folder naming.

E.g.
A folder named “Star.Trek.Deep.Space.Nine.S05.NTSC.DVD.DD5.1.x264-JCH” was downloaded.
In the folder is a file named "Star Trek Deep Space Nine s05e04 - Nor The Battle To The Strong NTSC DVD x264 DD5.1-JCH.mkv"
That episode is missing, and I want it to be imported.
The logs show:

15-4-28 09:51:29.5|Debug|DiskScanService|Scanning ‘D:\Transfer\Complete\Series\Star.Trek.Deep.Space.Nine.S05.NTSC.DVD.DD5.1.x264-JCH’ for video files
15-4-28 09:51:29.5|Debug|DiskScanService|3 video files were found in D:\Transfer\Complete\Series\Star.Trek.Deep.Space.Nine.S05.NTSC.DVD.DD5.1.x264-JCH
15-4-28 09:51:29.6|Debug|ImportDecisionMaker|Analyzing 3/3 files.

…

15-4-28 09:51:29.8|Debug|UpgradeSpecification|This file isn’t an upgrade for all episodes. Skipping D:\Transfer\Complete\Series\Star.Trek.Deep.Space.Nine.S05.NTSC.DVD.DD5.1.x264-JCH\Star Trek Deep Space Nine s05e04 - Nor The Battle To The Strong NTSC DVD x264 DD5.1-JCH.mkv

Thus the episodes contained in the folder never get imported.

If I move the files to the root folder, they are also not imported because the root folder is not detected as a valid show name.

15-4-28 09:58:39.4|Debug|DiskScanService|1 video files were found in D:\Transfer\Complete\Series
15-4-28 09:58:39.4|Debug|Parser|Parsing string 'Star Trek Deep Space Nine s05e22 - Children Of Time NTSC DVD x264 DD5.1-JCH’
15-4-28 09:58:39.4|Debug|Parser|Episode Parsed. startrekdeepspacenine - S05E22
15-4-28 09:58:39.4|Debug|Parser|Language parsed: English
15-4-28 09:58:39.4|Debug|NzbDrone.Core.Parser.QualityParser|Trying to parse quality for Star Trek Deep Space Nine s05e22 - Children Of Time NTSC DVD x264 DD5.1-JCH
15-4-28 09:58:39.4|Debug|Parser|Quality parsed: DVD v1
15-4-28 09:58:39.4|Debug|Parser|Release Group parsed: JCH
15-4-28 09:58:39.5|Debug|ImportDecisionMaker|Analyzing 1/1 files.
15-4-28 09:58:39.5|Debug|Parser|Parsing string 'Star Trek Deep Space Nine s05e22 - Children Of Time NTSC DVD x264 DD5.1-JCH.mkv’
15-4-28 09:58:39.5|Debug|Parser|Episode Parsed. startrekdeepspacenine - S05E22
15-4-28 09:58:39.5|Debug|Parser|Language parsed: English
15-4-28 09:58:39.5|Debug|NzbDrone.Core.Parser.QualityParser|Trying to parse quality for Star Trek Deep Space Nine s05e22 - Children Of Time NTSC DVD x264 DD5.1-JCH.mkv
15-4-28 09:58:39.5|Debug|Parser|Quality parsed: DVD v1
15-4-28 09:58:39.5|Debug|Parser|Release Group parsed: JCH
15-4-28 09:58:39.5|Debug|ImportDecisionMaker|Size: 733508401
15-4-28 09:58:39.5|Debug|VideoFileInfoReader|Getting media info from D:\Transfer\Complete\Series\Star Trek Deep Space Nine s05e22 - Children Of Time NTSC DVD x264 DD5.1-JCH.mkv
15-4-28 09:58:39.6|Debug|Parser|Parsing string 'Series’
15-4-28 09:58:39.6|Debug|Parser|Unable to parse Series
15-4-28 09:58:39.6|Debug|VideoFileInfoReader|Getting media info from D:\Transfer\Complete\Series\Star Trek Deep Space Nine s05e22 - Children Of Time NTSC DVD x264 DD5.1-JCH.mkv
15-4-28 09:58:39.7|Debug|DetectSample|Runtime is over 90 seconds
15-4-28 09:58:39.7|Debug|UpgradeSpecification|This file isn’t an upgrade for all episodes. Skipping D:\Transfer\Complete\Series\Star Trek Deep Space Nine s05e22 - Children Of Time NTSC DVD x264 DD5.1-JCH.mkv

So it seems that in order to import these shows I have to manually create a folder matching the file name.
Is there not a way to tell sonarr to import by file name and not by folder name?

P.

2

The issue isn’t the folder, its the fact that the episodes aren’t an upgrade for the episodes already present in Sonarr:

This file isn't an upgrade for all episodes. Skipping D:\Transfer\Complete\Series\Star.Trek.Deep.Space.Nine.S05.NTSC.DVD.DD5.1.x264-JCH\Star Trek Deep Space Nine s05e04 - Nor The Battle To The Strong NTSC DVD x264 DD5.1-JCH.mkv

and

This file isn't an upgrade for all episodes. Skipping D:\Transfer\Complete\Series\Star Trek Deep Space Nine s05e22 - Children Of Time NTSC DVD x264 DD5.1-JCH.mkv

3

You are right, I double checked the current episode state, and the older logs, and some of the episode have in fact been imported.
My bad, I noticed this problem two days ago, still saw the files this morning, and in the mean time an auto search already imported the same episodes.

Is there a config to delete files and folders instead of leaving them behind, even in this case where the same or better quality media is already present?

4

No, we want those cases to be handled by the user, just in case Sonarr didn’t get the correct quality from the file.

We do plan on making that easier though.