Email notifications not working

Help & Support
1

Sonarr version (exact version): 2.0.0.4949
Mono version (if Sonarr is not running on Windows):4.2.1
OS: ubuntu server 16.04
((Debug logs)): https://pastebin.com/sKmhewFJ
(Make sure debug logging is enabled in settings and post the full log to hastebin/pastebin/dropbox/google drive or something similar, do not post them directly here)
Description of issue: Hello,

I’m trying to get email notifications set up so that I get an email when a new episode has finished downloading. I have sonarr running on an Ubuntu server 16.04 machine. I have two factor authentication set up on my Gmail account, so I’ve created the special app password as told by the wiki. I selected “other app” named it Ubuntu server and it spit out a 16 character code. Gmail server settings were taken from this thread (https://support.google.com/mail/answer/7126229?hl=en)

In sonarr, I go to add connections > email. Here is what I have set up:

Name: Gmail alert
On grab: no
On doenload: yes
On upgrade: no
On rename: no
Filter series tags:
Server: smtp.gmail.com
Port: 465
SSL: yes
Username: my Gmail account
Password: 16 character app password generated from above
From email: my Gmail address
Recipient email: my Gmail address

When I try to save or test these settings, sonarr tells me that the test failed. Specifically, it says in red “Unable to send test email” next to the server field. Can anyone spot what I’m doing wrong?

2
3

I’m not sure what that means. Are you basically saying the issue is with the Gmail server, and that I should try a different one?

4

No it works, just need to use a different port.

5

Tried it using port 25. It worked. Apparently I didn’t understand the table in the google thread from my original post. I still don’t, since it seems like 465 is required for SSL, but whatever. It works now.

Thanks for the help!

6

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