Cutoff Unmet search as a whole not working

Sonarr Version: (Docker)
Mono Version:

I have about 50 TV series, and when monitoring them, I have Cutoff Unmet set to HDTV-1080p. In the wanted section > Cutoff Unmet it shows correctly all the shows that do not meet my cutoff. When I do a full search of Cutoff Unmet in bulk (Search All), the logs show that it is actually doing a Missing Search and therefore doesn’t pull any upgrades to my files:

20-3-20 11:42:25.5|Info|EpisodeSearchService|Performing missing search for 12 episodes
20-3-20 11:42:25.5|Info|NzbSearchService|Searching 2 indexers for [American Horror Story : S01]
20-3-20 11:42:43.5|Info|DownloadDecisionMaker|Processing 212 releases
20-3-20 11:42:48.8|Info|NzbSearchService|Searching 2 indexers for [American Horror Story : S02]
20-3-20 11:43:11.7|Info|DownloadDecisionMaker|Processing 223 releases
20-3-20 11:43:14.1|Info|NzbSearchService|Searching 2 indexers for [American Horror Story : S03]
20-3-20 11:43:40.2|Info|DownloadDecisionMaker|Processing 237 releases
20-3-20 11:43:42.6|Info|EpisodeSearchService|Completed missing search for 12 episodes. 0 reports downloaded.

Now if I tag a bunch of files manually and do Search Selected then it DOES pull upgrades. Is this a known bug? Also, a lot releases (if I do a manual interactive search) show Blacklisted. I’ve read on other posts over the years that there was going to be maybe less aggressive looking for potential episodes.

Any help would be great thanks, happy to test whatever is needed. Love the product!

That’s a logging discrepancy, it logs that regardless of it being a missing or cutoff unmet search.

Sounds like your indexers aren’t returning results for season searches (they should return both full season and single episodes).

This is also a potential issue, if all the returned results are blacklisted then they’ll be rejected.

I use NZBGeek and nzbplanet and I have been pulling down full seasons in the past, so that’s definitely not the issue here. The issue only arises when doing a full Cutoff Unmet search, when manually searching it finds upgraded versions just fine. So something is definitely off here. Any further places I can look to try and find out why this is happening?

Sonarr won’t grab a full season pack if only some episodes need to be upgraded

Look at the debug logs, it’ll show you the results Sonarr gets back from your indexers and why they are rejected.

So it finds an item of higher quality that seems to match, yet doesn’t pull it to add to NZBGet:

20-3-20 19:18:31.5|Debug|DownloadDecisionMaker|Processing release 'South.Park.S01E02.MULTi.1080p.WEB.H264-CiELOS' from ''
20-3-20 19:18:31.5|Debug|Parser|Parsing string 'South.Park.S01E02.MULTi.1080p.WEB.H264-CiELOS'
20-3-20 19:18:31.5|Debug|Parser|Episode Parsed. South Park - S01E02 
20-3-20 19:18:31.5|Debug|Parser|Language parsed: English
20-3-20 19:18:31.5|Debug|QualityParser|Trying to parse quality for South.Park.S01E02.MULTi.1080p.WEB.H264-CiELOS
20-3-20 19:18:31.5|Debug|Parser|Quality parsed: WEBDL-1080p v1
20-3-20 19:18:31.5|Debug|Parser|Release Group parsed: CiELOS
20-3-20 19:18:31.5|Debug|AcceptableSizeSpecification|Beginning size check for: South.Park.S01E02.MULTi.1080p.WEB.H264-CiELOS
20-3-20 19:18:31.5|Debug|AcceptableSizeSpecification|Item: South.Park.S01E02.MULTi.1080p.WEB.H264-CiELOS, meets size constraints
20-3-20 19:18:31.5|Debug|AlreadyImportedSpecification|Performing already imported check on report
20-3-20 19:18:31.5|Debug|CutoffSpecification|Comparing file quality and language with report. Existing file is SDTV v1 - English
20-3-20 19:18:31.5|Debug|LanguageSpecification|Checking if report meets language requirements. English
20-3-20 19:18:31.5|Debug|MaximumSizeSpecification|Maximum size is not set.
20-3-20 19:18:31.5|Debug|MinimumAgeSpecification|Minimum age is not set.
20-3-20 19:18:31.5|Debug|QualityAllowedByProfileSpecification|Checking if report meets quality requirements. WEBDL-1080p v1
20-3-20 19:18:31.5|Debug|ReleaseRestrictionsSpecification|Checking if release meets restrictions: South.Park.S01E02.MULTi.1080p.WEB.H264-CiELOS
20-3-20 19:18:31.5|Debug|ReleaseRestrictionsSpecification|[South.Park.S01E02.MULTi.1080p.WEB.H264-CiELOS] No restrictions apply, allowing
20-3-20 19:18:31.5|Debug|RetentionSpecification|Checking if report meets retention requirements. 29
20-3-20 19:18:31.5|Debug|UpgradeAllowedSpecification|Comparing file quality and language with report. Existing file is SDTV v1 - English
20-3-20 19:18:31.5|Debug|UpgradableSpecification|At least one profile allows upgrading
20-3-20 19:18:31.5|Debug|UpgradeDiskSpecification|Comparing file quality and language with report. Existing file is SDTV v1 - English
20-3-20 19:18:31.5|Debug|UpgradableSpecification|New item has a better quality
20-3-20 19:18:31.5|Debug|EpisodeRequestedSpecification|Release rejected since the episode wasn't requested: South Park - S01E02 WEBDL-1080p v1
20-3-20 19:18:31.5|Debug|SeriesSpecification|Checking if series matches searched series
20-3-20 19:18:31.5|Debug|DelaySpecification|Ignoring delay for user invoked search
20-3-20 19:18:31.5|Debug|HistorySpecification|Skipping history check during search
20-3-20 19:18:31.5|Debug|DownloadDecisionMaker|Release rejected for the following reasons: [Permanent] Episode wasn't requested: 1x2

Thanks that was helpful, it was rejected because it wasn’t included in the search, but that’s because it’s filtering out episodes with files, when it shouldn’t be.

So am I doing something wrong? Is there a setting that may not be correct somewhere?

No, it’s a bug.

OK thanks. I appreciate you talking it through with me. Will look forward to the bugfix down the line :slight_smile:

I can confirm after updating to the latest docker image that the cutoff unmet search is returning results and queuing as it should. Thanks for this fix, HUGE help!

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