Sonarr version (exact version): 2.0.0.4230 Mono version (if Sonarr is not running on Windows):4.2.3 (Stable 4.2.3.4/832de4b Wed Mar 16 13:19:08 UTC 2016) OS: Ubuntu 15.10 ((Debug logs)):
MediaCoverService Couldn’t download media cover for [312141][Better Late Than Never]. The request timed out 11:32
HttpClient Failed to get response from: http://thetvdb.com/banners/posters/312141-2.jpg The request timed out 11:32
MediaCoverService Downloading Poster for [312141][Better Late Than Never] http://thetvdb.com/banners/posters/312141-2.jpg
Description of issue: The download fails, in the browser I get redirected to HTTPS. Maybe Sonarr isn’t following redirects?
It’s being investigated by thetvdb sys admins. something is trashing their server between 2 and 5am UTC.
Till then, just ignore the warn/error. Run a library update outside of those hours and it should be fine.
I’ve tried at various times, even right now it is not working. I think it has to do with a redirect from http to https, the picture loads fine in the browser (with a redirect to https that is).
edit: I’ve added a new series, it downloads all the data fine, just not the cover image:
MediaCoverService Couldn’t download media cover for [74608][Top Gear]. The request timed out 15:48
HttpClient Failed to get response from: http://thetvdb.com/banners/fanart/original/74608-29.jpg The request timed out 15:48
MediaCoverService Downloading Fanart for [74608][Top Gear] http://thetvdb.com/banners/fanart/original/74608-29.jpg 15:46
SeriesScannedHandler [Top Gear] was recently added, performing post-add actions 15:46
DiskScanService Scanning disk for Top Gear 15:46
RefreshEpisodeService Finished episode refresh for series: [74608][Top Gear]. 15:46
RefreshEpisodeService Starting episode info refresh for: [74608][Top Gear] 15:46
RefreshSeriesService Updating Info for Top Gear 15:46
SeriesService Adding Series [74608][Top Gear] Path: [/mnt/Media/Series/Top Gear] 15:46
Redirect wouldn’t cause a ‘request time out’. Also, i’m not getting any redirects, i suspect that’s just a browser thingy, auto-upgrading to https. Once a site has been visited by https, the browser knows that it can.
I also get the timeouts occasionally outside of that particular period. Which means the problem at tvdb might occur outside of those hours. Doesn’t change a lot, we have to wait and see what their analysis says.
You are right, the https redirect is not there when I use wget or curl.
Weird thing is that I always get the timeout with Sonarr, and never with the browser or wget/curl in terminal. In case of wget and curl it’s the same machine and IP as Sonarr is running on.
