Cover art not downloading, unable to delete MediaCover folder synology

Help & Support
1

Version 2.0.0.3953
Mono Version 4.2.2 (Stable 4.2.2.30/996df3c Thu Mar 17 11:46:47 CET 2016)
DS1515+
DSM 6.0-7321 Update 3

MediaCoverMapper File /usr/local/nzbdrone/var/.config/NzbDrone/MediaCover/110/poster.jpg not found 4:15pm
MediaCoverMapper File /usr/local/nzbdrone/var/.config/NzbDrone/MediaCover/111/poster.jpg not found 4:15pm
MediaCoverMapper File /usr/local/nzbdrone/var/.config/NzbDrone/MediaCover/112/poster.jpg not found 4:15pm
MediaCoverMapper File /usr/local/nzbdrone/var/.config/NzbDrone/MediaCover/111/poster.jpg not found 4:15pm
MediaCoverMapper File /usr/local/nzbdrone/var/.config/NzbDrone/MediaCover/110/poster.jpg not found 4:15pm
MediaCoverMapper File /usr/local/nzbdrone/var/.config/NzbDrone/MediaCover/112/poster.jpg not found 4:15pm
MediaCoverMapper File /usr/local/nzbdrone/var/.config/NzbDrone/MediaCover/112/poster.jpg not found 4:15pm
MediaCoverMapper File /usr/local/nzbdrone/var/.config/NzbDrone/MediaCover/110/poster.jpg not found 4:15pm
MediaCoverMapper File /usr/local/nzbdrone/var/.config/NzbDrone/MediaCover/111/poster.jpg not found 4:15pm
MediaCoverMapper File /usr/local/nzbdrone/var/.config/NzbDrone/MediaCover/111/poster.jpg not found 4:15pm
MediaCoverMapper File /usr/local/nzbdrone/var/.config/NzbDrone/MediaCover/112/poster.jpg not found 4:15pm

So i have three shows that are not downloading cover art (prison break, reign, the originals). their corresponding folders are empty. I have tried to delete the mediacover folder as per previous posts and update library, but i get an access denied when doing so in winscp or putty when logged in with admin account?

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Are there errors in the logs with Sonarr trying to download the images? Are you able to do it with sudo?

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Thanks for the info, yes “sudo rm -f -r MediaCover” worked. I then restarted sonarr and http started connecting to tvdb after updating library.

That was my main issue, it would fail and timeout while trying to connect to tvdb. Thanks for the awesome customer service.

PS: you guys need a paypal donate option :wink:

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