Couldn't import episode. How Do I Fix it?

I added and searched for a whole series. This is what Sonarr found:

15-12-19 20:33:23.1|Info|NzbSearchService|Searching 6 indexers for [XXXXX : S01]
15-12-19 20:33:31.7|Info|DownloadDecisionMaker|Processing 146 releases
15-12-19 20:33:35.5|Info|DownloadService|Report sent to Deluge. XXXXX Season 1-3 S01-S03 UNCUT COMPLETE SERIES 1080p BluRay XXXXXXX

I was running out of space on my hard drive so Sonarr had a problem importing:

15-12-24 01:33:34.0|Warn|ImportApprovedEpisodes|Couldn’t import episode P:\Ultimate_Server\DL_Torrents_Dups\XXXXX Season 1-3 S01-S03 COMPLETE SERIES 1080p BluRay XXXXXXX\XXXXX Season 2 S02 UNCUT 1080p XXXXXXX\XXXXX.S02E01.UNCUT.1080p.XXXXXXX.mkv

System.IO.IOException: There is not enough space on the disk.

at System.IO.__Error.WinIOError(Int32 errorCode, String maybeFullPath)
at System.IO.File.InternalCopy(String sourceFileName, String destFileName, Boolean overwrite, Boolean checkHost)
at System.IO.File.Copy(String sourceFileName, String destFileName, Boolean overwrite)
at NzbDrone.Common.Disk.DiskProviderBase.CopyFile(String source, String destination, Boolean overwrite) in m:\BuildAgent\work\6c3239faf2b92630\src\NzbDrone.Common\Disk\DiskProviderBase.cs:line 191
at NzbDrone.Common.Disk.DiskTransferService.TryCopyFileVerified(String sourcePath, String targetPath, Int64 originalSize) in m:\BuildAgent\work\6c3239faf2b92630\src\NzbDrone.Common\Disk\DiskTransferService.cs:line 433
at NzbDrone.Common.Disk.DiskTransferService.TransferFile(String sourcePath, String targetPath, TransferMode mode, Boolean overwrite, Boolean verified) in m:\BuildAgent\work\6c3239faf2b92630\src\NzbDrone.Common\Disk\DiskTransferService.cs:line 181
at NzbDrone.Core.MediaFiles.EpisodeFileMovingService.TransferFile(EpisodeFile episodeFile, Series series, List1 episodes, String destinationFilePath, TransferMode mode) in m:\BuildAgent\work\6c3239faf2b92630\src\NzbDrone.Core\MediaFiles\EpisodeFileMovingService.cs:line 118 at NzbDrone.Core.MediaFiles.EpisodeFileMovingService.CopyEpisodeFile(EpisodeFile episodeFile, LocalEpisode localEpisode) in m:\BuildAgent\work\6c3239faf2b92630\src\NzbDrone.Core\MediaFiles\EpisodeFileMovingService.cs:line 96 at NzbDrone.Core.MediaFiles.UpgradeMediaFileService.UpgradeEpisodeFile(EpisodeFile episodeFile, LocalEpisode localEpisode, Boolean copyOnly) in m:\BuildAgent\work\6c3239faf2b92630\src\NzbDrone.Core\MediaFiles\UpgradeMediaFileService.cs:line 60 at NzbDrone.Core.MediaFiles.EpisodeImport.ImportApprovedEpisodes.Import(List1 decisions, Boolean newDownload, DownloadClientItem downloadClientItem) in m:\BuildAgent\work\6c3239faf2b92630\src\NzbDrone.Core\MediaFiles\EpisodeImport\ImportApprovedEpisodes.cs:line 90

BTW, why does it show drive m:\ in the log? Where is that?

I cleared space on my hard hard drive and checked the series; Only S02E01 was missing,.so I tried to search for this episode but nothing was available:

15-12-26 01:33:34.0|Info|NzbSearchService|Searching 7 indexers for [XXXXX : S02E01]
15-12-26 01:33:42.6|Info|DownloadDecisionMaker|Processing 77 releases
15-12-26 01:33:44.1|Info|EpisodeSearchService|Episode search completed. 0 reports downloaded.

So I tried to search for the whole season instead, but still nothing available:

15-12-26 01:42:10.4|Info|NzbSearchService|Searching 7 indexers for [XXXXX : S02]
15-12-26 01:42:19.6|Info|DownloadDecisionMaker|Processing 121 releases
15-12-26 01:42:22.6|Info|SeasonSearchService|Season search completed. 0 reports downloaded.

Finally, I tried to search for the whole series (again), but still nothing found:

15-12-26 10:33:14.1|Info|NzbSearchService|Searching 7 indexers for [Luther : S01]
15-12-26 10:33:22.7|Info|DownloadDecisionMaker|Processing 146 releases
15-12-26 10:33:27.8|Info|NzbSearchService|Searching 7 indexers for [Luther : S02]
15-12-26 10:33:36.4|Info|DownloadDecisionMaker|Processing 121 releases
15-12-26 10:33:39.7|Info|NzbSearchService|Searching 7 indexers for [Luther : S03]
15-12-26 10:33:48.1|Info|DownloadDecisionMaker|Processing 115 releases
15-12-26 10:33:51.7|Info|NzbSearchService|Searching 7 indexers for [Luther : S04]
15-12-26 10:34:00.9|Info|DownloadDecisionMaker|Processing 136 releases
15-12-26 10:34:05.2|Info|SeriesSearchService|Series search completed. 0 reports downloaded.

That is strange, it had just found and downloaded the whole series (but import failed). Why didn’t it find something now? Are already downloaded Torrents somehow “Blacklisted” (it is not in the Blacklist)?

How can I fix this? Do I need to delete all 4 seasons from disk and start over in order to get the missing S02E01 episode?

Copy it over manually and tell Sonarr to rescan the series.

Sorry, I don’t understand what you meant by “copy it over manually”? Do you mean to remove ALL episodes and rescan the series?

Also, is there some way that Sonarr can tell Deluge to only download S02E01 from the pack?
(I do that frequently with uTorrent; select what to download from a pack)

p.s. Why does the log show drive m:\ ? Where is that?

Sorry, I don’t understand what you meant by “copy it over manually”? Do you mean to remove ALL episodes and rescan the series?

No, I mean copy the single file that is missing.

No.

Its from where Sonarr was built, on our build server.

It is not possible to copy the missing single file as it was deleted from the (Deluge) download folder. Thus, the question is how can I tell Sonnar to search and download it again?

As I explained above, when I do a search nothing is found. It is like the original download is “Blacklisted” (but it does not show up as blacklisted of course). Where are previous downloads stored? How can I reset this so that it is downloaded again?

Sorry, I misunderstood the issue, I was under the impression that it was still seeding.

A season pack won’t be grabbed if only one episode in the pack is required, you’ll either need to manually grab the torrent and tell your client to only download the file or find a torrent for that single episode. Sonarr likely won’t automatically import the files either since its already imported that torrent (tracked by the torrent hash), if you want to move it, use manual import from the Wanted: Missing page otherwise copy to to the series folder and rescan.

So is there some way to completely delete this information from Sonarr (Torrent hash etc) so that I can start from the beginning? In other words, make Sonarr unaware that it has already downloaded and imported the Torrent?

Quickest, but most impacting way would be to remove the series and re-add it, otherwise remove the records from the History table in nzbdrone.db (SQLite) for those episodes.

This topic was automatically closed 60 days after the last reply. New replies are no longer allowed.