Cops refuses to import at all

Help & Support
#1

2.0.0.5223
Windows 10
For some reason I can not get COPS to import either automatically from my DL Client or manually.
If I try manually first I get “Unable to load files for manual import. Check logs for more details.” then in the logs it’s always the same error “Request Failed. GET /api/manualimport: Sequence contains more than one element”

The only way I can get it to work is to manually put the file into the Season folder, goto the COPS show page on sonarr refresh the show then hit organize to rename it.

Out of all 1261 shows that my Sonarr tracks this is the only show that has this problem!

#2

Can’t confirm without the requested debug logs, but could be two similarly named shows are colliding.

#3

Cool, when its next airs I will grab logs so there fresh :slight_smile:

#4

Ok update time.
Right here is what Sabnzbd says when its pushed to sonarr https://pastebin.com/fHdYkd7r
and this is the Sonarr table log https://pastebin.com/7tJD1650.
This is the portion of the actual log file for that time frame https://pastebin.com/FenxFrgL
and here is the log when I try to manually import https://pastebin.com/43qTi1Zm with the text from actual log file https://pastebin.com/mE0N7r9t

Hoping one of these will help :slight_smile:

#5

The issue is two series that Sonarr thinks are both cops. Sonarr cleans up some common words and removes some punctuation when parsing titles which would make COPS and C.O.P.S. the same. Removing the almost duplicate series title should fix it for now. We’re still evaluating what we could do with these conflicting titles.

#6

Ahh ok, could it be cos I have both in my library as it never used to be a problem it’s only been since the last 2 seasons aired

#7

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