Completed Downloads not importing

I am using the latest nzbdrone on an arch linux system. I use nzbget as my downloader, and have enabled completed download handler, and a drone folder (it is a different folder).

Some downloads will sit in the completed folder indefinitely seemingly not being handled by nzbdrone. So I moved them to the drone folder so they would be picked up. Instead however I get an error that says:

Couldn't import episode /home/downloads/complete/tv/drone/this.is.a.tv.show.mkv: Win32 IO returned ERROR_ALREADY_EXISTS. Path: 

I’ve checked the final location, and the file most certainly does not exist. There are also about 20 episodes of various different shows in the drone folder that don’t get imported either, however nothing shows up about them in the log. So I don’t know why those aren’t importing either.

Debug/Trace logs will log in more detail why it was unable to import it, which it tries every minute, though the error message may very well be the same.

Some things to check:

  • Debug/Trace logs (pastebin a few minutes worth)
  • Permissions on source and destination
  • mono version
  • drone version (actual version number)

The “ERROR_ALREADY_EXISTS” error seemed to have cleared itself up, I just rest drone.

But the shows in my drone folder still aren’t being picked up. One thing I see is it says “The Good Guys” is an unknown series, even though its added in nzbdrone and the nzb was downloaded sent by nzbdrone.

Log here: http://pastebin.com/f6i17jwv
Mono: Mono JIT compiler version 3.4.0 (tarball Wed Jun 25 20:39:03 UTC 2014)
Drone: Version 2.0.0.1861

Edit: permissions for source and destination are nobody:nobody 777

Unknown series is typically covered here: https://github.com/NzbDrone/NzbDrone/wiki/FAQ#why-cant-nzbdrone-import-episode-files-for-series-x--why-cant-nzbdrone-find-releases-for-series-x

Whats the series title for those unknown series inside of drone?

It’s called “The Good Guys (2010)” this is the error from the log:

|Debug|DownloadedEpisodesImportService|Unknown Series The.Good.Guys.S01E04.720p.WEB-DL.DD5.1.H.264

The lack of the year on the download is the issue, take a look at the wiki link and add it to the google doc file and I’ll get it added later on and drone will import them automatically.

Okay thank you, I added it to the list.