Completed Download Handling Does not copy the episode with transmission

Sonarr version 2.0.0.4472:
Mono version4.2.3:
Ubuntu 14.04:
((Debug logs)):
http://pastebin.com/u338yQ2N
transmission version 2.92

Hello, i try to use sonarr with tranmission, my episode are correctly added but at the end of the download, the episodes are not copying (no hard link).

  • Use Hardlinks instead of Copy is enable
  • Completed Download Handling is enable
  • Drone Factory Options is disable

could you help me ?

best regards

17-1-3 20:33:15.2|Debug|DownloadedEpisodesImportService|Bones.S11E22.FiNAL.FRENCH.720p.HDTV.x264-SH0W folder quality: HDTV-720p v1
17-1-3 20:33:15.2|Debug|DiskScanService|Scanning '/home/admin/dl/SeriesAutoDl/Bones.S11E22.FiNAL.FRENCH.720p.HDTV.x264-SH0W' for video files
17-1-3 20:33:15.2|Debug|DiskScanService|0 video files were found in /home/admin/dl/SeriesAutoDl/Bones.S11E22.FiNAL.FRENCH.720p.HDTV.x264-SH0W

That looks like a permissions problem, make sure the user running Sonarr has access to that folder.

17-1-3 20:33:15.2|Debug|Parser|Parsing string 'Mr.Robot.S01.PROPER.VOSTFR.WEB-DL.x264-ARK01'
17-1-3 20:33:15.2|Debug|Parser|Episode Parsed. Mr Robot - Season 01
17-1-3 20:33:15.2|Debug|Parser|Language parsed: French
17-1-3 20:33:15.2|Debug|QualityParser|Trying to parse quality for Mr.Robot.S01.PROPER.VOSTFR.WEB-DL.x264-ARK01
17-1-3 20:33:15.2|Debug|Parser|Quality parsed: WEBDL-480p v2
17-1-3 20:33:15.2|Debug|Parser|Release Group parsed: ARK01
17-1-3 20:33:15.2|Debug|DownloadedEpisodesImportService|Unknown Series Mr.Robot.S01.PROPER.VOSTFR.WEB-DL.x264-ARK01

Looks like that series isn’t in Sonarr so it can’t import it.

Hello,

thx for your reply, il try to set all permission (777), i clear my directories and i enable “Create empty series folders”. but the folder do not create. i think that the problem it’s same.

http://pastebin.com/HuiuUt5e

i watch the log, but i don’t understand the problem.

best regards

I found for Serie folder, if the basic folder is empty sonarr no create the serie folder (WTF!!!)
but for my initial problem i don’t know.
i try to use Drone Factory Options and it’s work perfectly, the video is move. (i don’t want use Drone factory for seed raison)
But Completed Download Handling doesn’t work, no copy no hard link juste nothing. :sob:

Your recent logs don’t show anything importing. How do you know it’s the same issue?

hello,

i have the same problem, no solution.

trace log :
http://pastebin.com/52ci2RaJ

debug log :
http://pastebin.com/QH9n6dGP

Your logs don’t show anything trying to import at all.

principal logs :
http://pastebin.com/zArLLk9a

trace log :
http://pastebin.com/7TamShz9

debug log :
http://pastebin.com/4fbnYr4c

i don’t have more logs :frowning:

the download stay inside the activity menu with message
“Bones.S11E22.FiNAL.FRENCH.720p.HDTV.x264-SH0W Intermediate Download path inside drone factory, Skipping.”
i disable drone factory because il don’t want to move the video but create the link (for save the seed)

if i enable drone factory my video is move correctly, i don’t understand why download handling doesn’t work.

ps : thanks markus101 for your help, i hope find an solution with you.

Anoher point i yse sonarr inside the container with multiple instance (i try to stop other, but no change), and eatch instance run with the specific user.
only admin user have the right to the sonarr directory (/opt/sonarr)

I see in the trace logs that the file has finished downloading and is seeding, but nothing indicating that Sonarr tried to import it.

What does is show in Activity: Queue in Sonarr? (What colour is the icon and what does the message say)?

Is the Drone Factory path still set? (Disabling it will still report the message above, it needs to be cleared or pointed elsewhere).

PS Please edit your posts instead of posting multiple times.

hello,

the message write in orange.
i remove the path Drone Factory and it’s OK, enjoy.

THANKS

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