Hi. I use Sonarr as my post-processor for renaming TV episodes. I have had some issues lately where the release has brackets at the beginning and end with spaces inbetween.
[ The Last Ship S03E09 720p WEB-DL DD5.1 H.264-Oosh ]
How do I tell Sonarr to look for this folder/episode with brackets in my watched folder? Folder structure:
M:\Complete\TV\[ The Last Ship S03E09 720p WEB-DL DD5.1 H.264-Oosh ]\The Last Ship S03E09 Paradise 720p WEB-DL DD5.1 H.264-Oosh.mkv
We need the information requested when you opened this thread (especially the debug logs) to understand where the issue lies.
of course! duh, haha
Not that it helps but, I used to have the same issue with the quality setting. I’d do Release [quality]. I had to make mine Release (quality) instead. It didn’t like the ‘]’
If that’s still the case, you might look into some sort of processing script that changes brackets to parenthesis.
I don’t see any mention of that file in the logs (the logs are just info logs as well).
I do see:
16-8-14 00:38:31.4|Error|DownloadClientCheck|Unable to communicate with Deluge.
[v2.0.0.4230] System.Net.WebException: Unable to connect to the remote server ---> System.Net.Sockets.SocketException: No connection could be made because the target machine actively refused it 127.0.0.1:8220
So Sonarr is failing to talk to deluge which would prevent it from seeing completed downloads so it wouldn’t import anything.
Deluge is just a one-off backup to SAB which processes the nzbs. How do I get you a proper log?
edit: I dont keep deluge running unless I need it for a special occasion and its turned off in the sonarr settings
here is the snag
They need to be ((debug logs)) (enable it in settings). A screenshot of the info logs (or any logs) doesn’t help, they can’t be searched and info doesn’t show enough details.
Well, don’t I feel like a noob!
http://pastebin.com/Yhbxas8A
Did you enable debug logging in settings? Those logs only show some startup messages.
Sorry for the troubles, I’ve got the log thing figured out now. I cleared the logs and re-downloaded the offending episode release. Should be much less clutter for you.
http://pastebin.com/jxTcM06z
Yeah, Sonarr isn’t able to figure out which series it belongs to due to the name.
Does it show up in Sonarr’s queue?
Is Completed download handling enabled in Sonarr?
Yes, it shows as an active download, it then gets a response from SAB as completed and then marks it as completed but it does not post-process. Yes, Completed Download Handling is enabled.
Rather than searching a folder for files to process and then trying to match them with the series, what if each download was tagged with a unique identifier so regardless of the file name, Sonarr could post-process without issue.
It does that already, when using completed download handling and Drone Factory doesn’t conflict with it.
In the queue (in Sonarr) what reason does it give for not importing (hover over the icon on the left)?
I had downloaded it 3 separate times to get the logs correct. They all have the same response. There is nothing in the queue.
Do you have Drone Factory enabled?
Are these items still in SAB’s history?
Could you enable ((trace logging)), restart and post a couple minutes of those logs? (no need to redownload anything).
DF is not enabled because I read on the forms a long time ago that it was not the preferred method.
Yes, SAB has the completed episode in the history as completed.
Trace log:
Looks like a bug that’s come back or similar to something we fixed before at least.
Filed for us to take a look at:
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