Can't add new series to Sonarr

Help & Support
1

Since a couple of days I am not able to add new series to Sonarr.
I get the message “there was an error searching for” X
Tried to add with the TVDB ID but no luck as well.

Already reinstalled Sonarr and still the same problem.

2

What do your log files show?

3

I get this right after I perfomed a search. I’m searching for the series last man on earth
http://thetvdb.com/?id=281622&tab=series

System.Net.WebException: Error: ConnectFailure (Connection timed out) —> System.Net.Sockets.SocketException: Connection timed out

  • at System.Net.Sockets.Socket.Connect (System.Net.EndPoint remoteEP) [0x000bc] in /private/tmp/source-mono-mac-4.2.0-branch-64/bockbuild-mono-4.2.0-branch/profiles/mono-mac-xamarin/build-root/mono-4.2.1-x86/mcs/class/System/System.Net.Sockets/Socket.cs:1235 *
  • at System.Net.WebConnection.Connect (System.Net.HttpWebRequest request) [0x0019b] in /private/tmp/source-mono-mac-4.2.0-branch-64/bockbuild-mono-4.2.0-branch/profiles/mono-mac-xamarin/build-root/mono-4.2.1-x86/mcs/class/System/System.Net/WebConnection.cs:213 *
  • — End of inner exception stack trace —*
  • at System.Net.HttpWebRequest.EndGetResponse (IAsyncResult asyncResult) [0x00065] in /private/tmp/source-mono-mac-4.2.0-branch-64/bockbuild-mono-4.2.0-branch/profiles/mono-mac-xamarin/build-root/mono-4.2.1-x86/mcs/class/System/System.Net/HttpWebRequest.cs:946 *
  • at System.Net.HttpWebRequest.GetResponse () [0x0000e] in /private/tmp/source-mono-mac-4.2.0-branch-64/bockbuild-mono-4.2.0-branch/profiles/mono-mac-xamarin/build-root/mono-4.2.1-x86/mcs/class/System/System.Net/HttpWebRequest.cs:958 *
  • at NzbDrone.Common.Http.Dispatchers.ManagedHttpDispatcher.GetResponse (NzbDrone.Common.Http.HttpRequest request, System.Net.CookieContainer cookies) [0x000cd] in m:\BuildAgent\work\6c3239faf2b92630\src\NzbDrone.Common\Http\Dispatchers\ManagedHttpDispatcher.cs:46*
4

If you refresh a series in Sonarr do you get the same error?
Which version of Sonarr?
Have you tried restarting Sonarr?
Can you open this URL in your browser from the machine running Sonarr? http://skyhook.sonarr.tv/v1/tvdb/search/en?term=last+man+on+earth

The error is saying that it can’t connect to the remote server, which either means its offline (its not, this is a server we run) or there is something else blocking the connection.

5

I am on Version 2.0.0.3594 and can’t connect to the above link.

I tried with a VPN and that worked, I was also able to add the serie so somehow my ISP must be acting up.
Thanks for the help to narrow down the problem.

BTW I’m using Unotelly can that have to do anything with this?

6

It shouldn’t, but what IP do you see if you try to ping skyhook.sonarr.tv?

7

64 bytes from 91.121.43.180: icmp_seq=0 ttl=49 time=238.927 ms

8

Thats the correct IP and you get a response, not sure why you wouldn’t be able to connect to the server (the forums are served from the same IP as well).

9

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