Cannot enable "Remove" under Completed Download Handling

2.0.0.4230
Windows Server 2012R2
((Debug logs)) (posted to hastebin or similar):

Debug:

16-7-22 10:19:28.6|Info|Bootstrap|Starting Sonarr - C:\ProgramData\NzbDrone\bin\NzbDrone.exe - Version 2.0.0.4230

Trace:

16-7-22 10:19:28.6|Info|Bootstrap|Starting Sonarr - C:\ProgramData\NzbDrone\bin\NzbDrone.exe - Version 2.0.0.4230

Sonarr.txt:

16-7-22 10:19:24.9|Info|Database|Vacuuming Log database
16-7-22 10:19:25.0|Info|Database|Log database compressed
16-7-22 10:19:27.8|Info|LifecycleService|Restart requested.
16-7-22 10:19:28.6|Info|Bootstrap|Starting Sonarr - C:\ProgramData\NzbDrone\bin\NzbDrone.exe - Version 2.0.0.4230
16-7-22 10:19:31.0|Info|MigrationLogger|*** Migrating data source=C:\ProgramData\NzbDrone\nzbdrone.db;cache size=-10485760;datetimekind=Utc;journal mode=Wal;pooling=True;version=3 ***
16-7-22 10:19:31.2|Info|MigrationLogger|*** Migrating data source=C:\ProgramData\NzbDrone\logs.db;cache size=-10485760;datetimekind=Utc;journal mode=Wal;pooling=True;version=3 ***
16-7-22 10:19:31.2|Info|Router|Application mode: Interactive
16-7-22 10:19:31.2|Info|OwinHostController|Listening on the following URLs:
16-7-22 10:19:31.3|Info|OwinHostController| http://*:8989/
16-7-22 10:19:31.4|Info|NancyBootstrapper|Starting NzbDrone API
16-7-22 10:20:02.1|Info|RssSyncService|Starting RSS Sync
16-7-22 10:20:03.4|Info|DownloadDecisionMaker|Processing 150 releases
16-7-22 10:20:06.5|Info|RssSyncService|RSS Sync Completed. Reports found: 150, Reports grabbed: 0

Description of issue:

Cleared all logs, restarted Sonarr, restarted browser (Chrome 51.0.2704.106 m), clicked Settings, Download Client, toggled enable on “Remove” under “Completed Download Handling”, clicked “Save”. Closed browser, opened browser, Settings/Download Client, toggle set to Disabled.

Resolution:

Manually updated Chrome to latest version (52.0.2743.82 m). Repeated process, worked. Seems the older versions of Chrome don’t play well with Sonarr’s web interface.

Updating Chrome when not logged into Google account

Browse to chrome://help/ and follow onscreen directions.

Note

I posted this so other people can find the result when searching, since I couldn’t find anything and stumbled over the solution by sheer chance.

1 Like

Thanks for letting us know, hopefully this can help someone else that is running an older version of Chrome and experiencing a similar issue. There isn’t anything special about that setting that should cause issues so its a bit odd there was a problem to begin with.

Happy to help!

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