Hi. I am using Sonarr on a Mac , El Capitaan. I am having trouble connecting to indexers. i am getting the error “unable to connect, check log for more details”. Can anyone please help. Thanks.
Post a debug log and we can take a look.
All the application itself is not working on my Mac. I log in via my browser with using http://localhost:38082/.
You can edit your posted instead of double posting, we also need the log files, not a screen shot of the log table. Use a site like hastebin.com to post the logs (make sure they are debug).
15-10-22 22:56:48.4|Error|SceneMappingService|Failed to Update Scene Mappings:
System.Net.WebException: Error: NameResolutionFailure
at System.Net.HttpWebRequest.EndGetResponse (IAsyncResult asyncResult) in /private/tmp/source-mono-mac-4.2.0-branch/bockbuild-mono-4.2.0-pre2-branch/profiles/mono-mac-xamarin/build-root/mono-4.2.0/mcs/class/System/System.Net/HttpWebRequest.cs:line 946
at System.Net.HttpWebRequest.GetResponse () in /private/tmp/source-mono-mac-4.2.0-branch/bockbuild-mono-4.2.0-pre2-branch/profiles/mono-mac-xamarin/build-root/mono-4.2.0/mcs/class/System/System.Net/HttpWebRequest.cs:line 958
at NzbDrone.Common.Http.Dispatchers.ManagedHttpDispatcher.GetResponse (NzbDrone.Common.Http.HttpRequest request, System.Net.CookieContainer cookies) in m:\BuildAgent\work\6c3239faf2b92630\src\NzbDrone.Common\Http\Dispatchers\ManagedHttpDispatcher.cs:line 46
15-10-22 22:56:48.4|Error|SceneMappingService|Failed to Update Scene Mappings:
System.Net.WebException: Error: NameResolutionFailure
at System.Net.HttpWebRequest.EndGetResponse (IAsyncResult asyncResult) in /private/tmp/source-mono-mac-4.2.0-branch/bockbuild-mono-4.2.0-pre2-branch/profiles/mono-mac-xamarin/build-root/mono-4.2.0/mcs/class/System/System.Net/HttpWebRequest.cs:line 946
at System.Net.HttpWebRequest.GetResponse () in /private/tmp/source-mono-mac-4.2.0-branch/bockbuild-mono-4.2.0-pre2-branch/profiles/mono-mac-xamarin/build-root/mono-4.2.0/mcs/class/System/System.Net/HttpWebRequest.cs:line 958
at NzbDrone.Common.Http.Dispatchers.ManagedHttpDispatcher.GetResponse (NzbDrone.Common.Http.HttpRequest request, System.Net.CookieContainer cookies) in m:\BuildAgent\work\6c3239faf2b92630\src\NzbDrone.Common\Http\Dispatchers\ManagedHttpDispatcher.cs:line 46
15-10-22 22:56:48.5|Info|SceneMappingService|Updating Scene mappings
15-10-22 22:56:48.5|Error|SceneMappingService|Failed to Update Scene Mappings:
System.Net.WebException: Error: NameResolutionFailure
at System.Net.HttpWebRequest.EndGetResponse (IAsyncResult asyncResult) in /private/tmp/source-mono-mac-4.2.0-branch/bockbuild-mono-4.2.0-pre2-branch/profiles/mono-mac-xamarin/build-root/mono-4.2.0/mcs/class/System/System.Net/HttpWebRequest.cs:line 946
at System.Net.HttpWebRequest.GetResponse () in /private/tmp/source-mono-mac-4.2.0-branch/bockbuild-mono-4.2.0-pre2-branch/profiles/mono-mac-xamarin/build-root/mono-4.2.0/mcs/class/System/System.Net/HttpWebRequest.cs:line 958
at NzbDrone.Common.Http.Dispatchers.ManagedHttpDispatcher.GetResponse (NzbDrone.Common.Http.HttpRequest request, System.Net.CookieContainer cookies) in m:\BuildAgent\work\6c3239faf2b92630\src\NzbDrone.Common\Http\Dispatchers\ManagedHttpDispatcher.cs:line 46
15-10-22 22:56:48.5|Error|SceneMappingService|Failed to Update Scene Mappings:
System.Net.WebException: Error: NameResolutionFailure
at System.Net.HttpWebRequest.EndGetResponse (IAsyncResult asyncResult) in /private/tmp/source-mono-mac-4.2.0-branch/bockbuild-mono-4.2.0-pre2-branch/profiles/mono-mac-xamarin/build-root/mono-4.2.0/mcs/class/System/System.Net/HttpWebRequest.cs:line 946
at System.Net.HttpWebRequest.GetResponse () in /private/tmp/source-mono-mac-4.2.0-branch/bockbuild-mono-4.2.0-pre2-branch/profiles/mono-mac-xamarin/build-root/mono-4.2.0/mcs/class/System/System.Net/HttpWebRequest.cs:line 958
at NzbDrone.Common.Http.Dispatchers.ManagedHttpDispatcher.GetResponse (NzbDrone.Common.Http.HttpRequest request, System.Net.CookieContainer cookies) in m:\BuildAgent\work\6c3239faf2b92630\src\NzbDrone.Common\Http\Dispatchers\ManagedHttpDispatcher.cs:line 46
15-10-22 22:56:48.6|Error|EventAggregator|XemService failed while processing [SeriesRefreshStartingEvent]
System.Net.WebException: Error: NameResolutionFailure
at System.Net.HttpWebRequest.EndGetResponse (IAsyncResult asyncResult) in /private/tmp/source-mono-mac-4.2.0-branch/bockbuild-mono-4.2.0-pre2-branch/profiles/mono-mac-xamarin/build-root/mono-4.2.0/mcs/class/System/System.Net/HttpWebRequest.cs:line 946
at System.Net.HttpWebRequest.GetResponse () in /private/tmp/source-mono-mac-4.2.0-branch/bockbuild-mono-4.2.0-pre2-branch/profiles/mono-mac-xamarin/build-root/mono-4.2.0/mcs/class/System/System.Net/HttpWebRequest.cs:line 958
at NzbDrone.Common.Http.Dispatchers.ManagedHttpDispatcher.GetResponse (NzbDrone.Common.Http.HttpRequest request, System.Net.CookieContainer cookies) in m:\BuildAgent\work\6c3239faf2b92630\src\NzbDrone.Common\Http\Dispatchers\ManagedHttpDispatcher.cs:line 46
15-10-22 22:56:48.6|Info|RefreshSeriesService|Updating Info for 2 Broke Girls
15-10-22 22:56:48.6|Error|RefreshSeriesService|Couldn’t refresh info for [248741][2 Broke Girls]
The issue is Sonarr (via mono) is unable to perform a DNS lookup, which cold be a problem with the network configuration of your system.
A few things you can try:
- Restart Sonarr
- Restart your system
- Try a different DNS server
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