Cannot Add UNC Path with Space in it

Help & Support
1

My server crashed and I am having to re-add my series. When i type in the path to where i want it to store a series i get this error. The path i type in is \\servername\Videos\TV Shows In the previous version of Drone it never gave an error and just added. Now it says it is not a valid Windows path. I can go to that exact path in Windows Explorer and it has no issues.

Error occurred while execution task NzbDrone.Core.MediaFiles.Commands.DownloadedEpisodesScanCommand: value [TV Shows] is not a valid Windows path. paths must be a full path eg. C:\Windows
Parameter name: path

2

I believe you have to use the proper credentials in Windows > Services > Log On > This account in NzbDrone settings.

3

Yeah, i realized that after i first tried it. I then went and changed it to the account that has full permission to the share on remote machine and it still didnt work (even rebooted). The funny thing is, if i start typing in the UNC Path “\\servername\Videos” it pops up with “\\servername\Videos\TV Shows” without me typing it in, i then click on it and it gives that error.

edit

I even tried it without the service (just opening nzbdrone.exe) and it gives me the same error…

4

I think you have a misconfiguration in there, that error message is trying to scan your downloaded episodes folder and throwing that error (what ever you have configured in Drone Factory on Settings -> Download Client). You should never configure that folder to be the same as the folder that holds all your TV shows as it could potentially cause data loss, NzbDrone tries to prevent that, but its not recommended (also why there is a warning there). I personally get SAB to put my shows in an unsorted TV folder and NzbDrone picks them up from there and sorts them.

I just tested a UNC path with a space in it for my Drone Factory Folder: \\ServerName\Unsorted TV - It was able to import and move the file without issue. As I mentioned above I think your Drone Factory folder is incorrect and causing issues.

5

Thanks, it looks like the error was with the Drone Factory, after fixing that and restarting the service it is now able to add that path.

Thanks for your help!