Cannot access from local network

Help & Support
1

Hey all

I’m running on a Syno Ds412+ with Mono beta 4.0.4.1-5 installed from the Syno Community and Sonarr 20150731-8

I thought it was a breeze to set up, that’s when it got interesting. After some sorting out, I noticed I cannot access locally using either DNS:8989 or IP:8989. Even tried using VPN from within my home network with no luck. Now when I go to work, all is well, even on the VPN.

Any help is greatly appreciated.

2

Has the Bind Address been set in Sonarr’s settings?

3

Wouldn’t know. I have only looked at the interface form outside my lan. I didn’t touch anything yet. Just the landing page.

4

Is the Syno running VPN software on it? That may prevent Sonarr from being reachable on the LAN.

If you hastebin from Sonarr starting up we can see what its listening on.

5

You know, I hadn’t thought of that. I was using the Syno VPN server package previously.

I’m at work now and won’t be able to test until I get home but here is what I got. I shut down VPN and Sonarr, cleared the logs, restarted Sonarr. Here is my output:

$ cat nzbdrone.txt
15-10-15 09:50:47.4|Info|Bootstrap|Starting Sonarr - /volume1/@appstore/nzbdrone/share/NzbDrone/NzbDrone.exe - Version 2.0.0.3357
15-10-15 09:50:50.0|Debug|ProcessProvider|Found 0 processes with the name: NzbDrone.Console
15-10-15 09:50:50.2|Debug|ProcessProvider|Found 1 processes with the name: NzbDrone
15-10-15 09:50:50.2|Debug|ProcessProvider| - [5184] NzbDrone
15-10-15 09:50:51.3|Info|MigrationLogger|*** Migrating data source=/usr/local/nzbdrone/var/.config/NzbDrone/nzbdrone.db;cache size=-10485760;datetimekind=Utc;journal mode=Wal;pooling=True;version=3 ***
15-10-15 09:50:52.4|Debug|MigrationLogger|Took: 00:00:01.1224424
15-10-15 09:50:52.4|Info|MigrationLogger|*** Migrating data source=/usr/local/nzbdrone/var/.config/NzbDrone/logs.db;cache size=-10485760;datetimekind=Utc;journal mode=Wal;pooling=True;version=3 ***
15-10-15 09:50:52.5|Debug|MigrationLogger|Took: 00:00:00.0652839
15-10-15 09:50:52.7|Info|Router|Application mode: Interactive
15-10-15 09:50:52.7|Debug|Router|Console selected
15-10-15 09:50:52.8|Info|OwinHostController|Listening on the following URLs:
15-10-15 09:50:52.8|Info|OwinHostController|  http://*:8989/
15-10-15 09:50:53.3|Debug|OwinAppFactory|Attaching NzbDroneVersionMiddleWare to host
15-10-15 09:50:53.3|Debug|OwinAppFactory|Attaching SignalRMiddleWare to host
15-10-15 09:50:53.4|Debug|OwinAppFactory|Attaching NancyMiddleWare to host
15-10-15 09:50:53.6|Info|NancyBootstrapper|Starting NzbDrone API
15-10-15 09:50:54.5|Trace|EventAggregator|Publishing ApplicationStartedEvent
15-10-15 09:50:57.1|Trace|EventAggregator|ApplicationStartedEvent -> UserService
15-10-15 09:50:57.2|Trace|EventAggregator|ApplicationStartedEvent <- UserService
15-10-15 09:50:57.2|Trace|EventAggregator|ApplicationStartedEvent -> DownloadClientFactory
15-10-15 09:50:57.2|Debug|DownloadClientFactory|Initializing Providers. Count 9
15-10-15 09:50:57.2|Trace|EventAggregator|ApplicationStartedEvent <- DownloadClientFactory
15-10-15 09:50:57.2|Trace|EventAggregator|ApplicationStartedEvent -> IndexerFactory
15-10-15 09:50:57.2|Debug|IndexerFactory|Initializing Providers. Count 14
15-10-15 09:50:57.2|Trace|EventAggregator|ApplicationStartedEvent <- IndexerFactory
15-10-15 09:50:57.2|Trace|EventAggregator|ApplicationStartedEvent -> ReconfigureLogging
6

Sonarr is listening on all IPs on port 8989, so thats good. Something is blocking connections from reaching that port though, take a look at the VPN and if there is a firewall on there.

7

Well, I’m home and still cannot connect. I shut down the VPN server while at work. No firewall here. I’m at a loss.

I was able to do some set up while at work though… All else looks fine. Just can’t connect from home.

8

:hankey: on me… Sure enough, Firewall.

So initially I had no firewall controls that I set. Looks like the VPN server set rules manually.

I looked up the package details. Turns out during install the Syno VPN server sets these rules automatically.

Thanks markus!

Now onto my other issues…

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9

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