Bug during refreshing series

Help & Support
1

Sonarr version (exact version): 2.0.0.5085
Mono version (if Sonarr is not running on Windows):4.6.2
OS: DSM 6.1.3-15152 Update 8 (Synology DS1813+)
((Debug logs)):
Part 1 off the bug Report: https://pastebin.com/EZeApSd5
Part 2 off the bug Report: https://pastebin.com/zJr4vYSN
Part 3 off the bug Report (so short so no pastebin :wink: ): Message
Updating Info for The Last Ship
Part 4 off the bug Report: https://pastebin.com/Q5MDP30U

Description of issue:
Most off it works normally, but i cannot refresh the series again cause ive downloaded manually some shows for subtitle reasons.

2

Hi

Looks like http://services.sonarr.tv is down getting a Runtime Error when adding new series

Regards
FK

3

Hi,

Does that mean its on there side with the issue?

Greetings Bob

4

Looks like everything is back up now, we had some temporary issues with the database server.

5

well for me its still the same problems?

Same errors :frowning:

6

I’m experiencing similar issues, as well, as of 11:06AM EST.

Error when attempting for force update:
Error occurred while executing task ApplicationUpdate: HTTP request failed: [500:InternalServerError] [GET] at [http://services.sonarr.tv/v1/update/master?version=2.0.0.5085&os=windows&runtimeVer=4.6.2]

Error when attempting to refresh any series:
CommandExecutor Error occurred while executing task RefreshSeries: Unexpected character encountered while parsing value: <. Path ‘’, line 0, position 0. 11:00am
SceneMappingService Failed to Update Scene Mappings: HTTP request failed: [504:GatewayTimeout] [GET] at [http://services.sonarr.tv/v1/scenemapping]

11:09AM EST:
Component Message
Time
NzbDroneErrorPipeline Request Failed. GET /api/update: HTTP request failed: [500:InternalServerError] [GET] at [http://services.sonarr.tv/v1/update/master/changes?version=2.0.0.5085&os=windows&runtimeVer=4.6.2] 11:09am
NzbDroneErrorPipeline Request Failed. GET /api/update: HTTP request failed: [500:InternalServerError] [GET] at [http://services.sonarr.tv/v1/update/master/changes?version=2.0.0.5085&os=windows&runtimeVer=4.6.2] 11:09am

7

Jumped the gun on the all clear, please try again.

2 Likes
8

seems to work for me again :smiley: Thanks guys Great Job!!

1 Like
9

Why do we have site dependency in Sonarr? This is not good.

10

Sonarr relies on several services, there is no avoiding that. Care to elaborate on why you think that’s not good?

11

It might be prudent to have local caching and additional resilient web location

12

All series information is cached locally, during refresh the information isn’t altered unless communication with the server is successful and Sonarr operates normally. There are things that aren’t cached, but nothing required for Sonarr to continue functioning.

Redundant services are something we’re looking to implement at some point.

13

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