Automatic import not working anymore. Running Sonarr in Docker and downloading with Sabnzbd

Help & Support
#1

Sonarr version (exact version): 2.0.0.4949
Mono version (if Sonarr is not running on Windows): 5.2.0.224
OS: Docker container on a Synology NAS
Download container: Sabnzbd 2.3.0
((Debug logs)):
Description of issue: Error DownloadedEpisodesImportService Import failed, path does not exist or is not accessible by Sonarr

I have this issue for over a month now and tried several things, like change category, change folders, checked the permissions, checked folder access. But nothing results in solving this issue.

When I try to manually add the file via Activity -> Manual import, no file or folder is found.
When I go to Wanted -> Manual import, I can select the folder where Sabnzbd is putting the files. When I press Import files automatically, the problem persist. When I select Manual import I can select the file and the import is successful.
Still the error message stays the same. The log doesn’t show that the import was successful.

What could be the problem?

#2

Sounds like SAB puts them in a location that Sonarr can’t access. Make sure you have a volume mounted in the Sonarr docker container that can access the path SAB is downloading to (or use a remote path mapping within Sonarr).

#3

Hello Markus,

Still I do not get why Sonarr can not access the folder location anymore. As you can see in the screenshots I have made a Sonarr container with the download folder that Sonarr is monitoring pointing to the location where Sabnzbd is putting the files.The permission is set to rw.
I have setup a remote path mapping. I do not know if this will solve the problem, yet.

Log
Wanted -> missing
Wanted -> manual import (Sonarr is seeing the files in the folder)
Wanted -> import successfull
Docker container - Sonarr settings
Docker container - Sabnzbd settings

#4

Becuase SAB reports the path as /downloads/tv and then you have Sonarr pointing /downloads to the tv subfolder. When Sonarr tries to find the tv subfolder it’ll fail because it’s already in that subfolder. Update the Sonarr container to point /downloads to /docker/sabnzbd/downloads to match SAB’s container.

1 Like
#5

Thanks Markus.
I didn’t see that. I think I changed this accidentally when I updated the Sonarr container.
This solved the problem.

1 Like
#6

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