Another Sonarr & Deluge problem

Help & Support
1

Sonarr version (exact version): 2.0.0.5054
Mono version (if Sonarr is not running on Windows): 5.4.1.6
OS: Ubuntu 16.04
((Debug logs)):
(Make sure debug logging is enabled in settings and post the full log to hastebin/pastebin/dropbox/google drive or something similar, do not post them directly here)
Description of issue:

Hey everyone!

So here’s my current problem:

Deluge is set to download to my GSuite account, over at /mnt/unionfs/downloading.
Once a torrent under the label of tv-sonarr is downloaded, it will move it over to /mnt/unionfs/tv.

Sonarr can see the % of how the torrent is downloading, but once the torrent is downloaded, Sonarr will just stay stuck at 100%.

Pictures with my settings:

https://imgur.com/a/2R69J

Completed Download Handling is on, Remove is off.

Failed Download Handling is on, both redownload and remove.

Drone Factory is deprecated, I shouldn’t have to use it, right? Even so, I’m not quite sure how it works. There’s nothing in the Drone Factory directory and it’s interval is set to 1, as it comes as default.

What do?

EDIT: Going to activity > queue and hovering the mouse over the icon shows this text:

No files found are eligible for import in /mnt/unionfs/tv/[UTW]Fate_Apocrypha-17[h264-720p][191FECBA].mkv

On another note, after checking the debug logs I get this:

17-11-22 14:38:56.0|Error|DownloadedEpisodesImportService|Import failed, path does not exist or is not accessible by Sonarr: /mnt/unionfs/downloading/[HorribleSubs] Boruto - Naruto Next Generations - 32 [1080p].mkv

Sonarr is running on a Docker container, Deluge isn’t.

I’m thinking this is a permission issue that I have, but I can’t find any Docker group, user, any Sonarr group or user, so I really don’t know who to elevate permissions.

5

If that path exists in the docker container as-is (doesn’t need to be translated to a different path) then it’s likely permissions, otherwise you probably need a Remote Path Mapping (or a way to match those paths).

https://github.com/linuxserver/docker-sonarr#parameters PGID and PUID if you’re using that container.

6

I am not using that container.

I installed Sonarr using plexguide.com, it automatically sets up containers and many other things.

Using Portainer, I believe I found out that the PUID and PGID running Sonarr are both 0.

I went an extra mile and fiddled around with Remote Path Mappings, and I used this:

Still not working. Same error. Going back to the user problem, what do I elevate now, since I don’t know/don’t have a PGID and PUID?

I can hop on the IRC so we can continue this via instant messaging, if that’s easier for you, at least it is easier for me.

7

A remote path mapping will only adjust the path that the download client reports to something that Sonarr can access, if it has the permissions to do so.

Based on your list of remote path mappings, you don’t have things setup properly with those, make sure you’ve read the help text for those.

Host needs to match the download client
Remote path needs to match what the download client reports, either /mnt/unionfs/tv/ or /mnt/unionfs/downloading, the first looks like where the sorted files should end up, not where Sonarr should import from though
Local needs to be how Sonarr can access those

If you want to jump on IRC someone may be able to help in real time.

9

Host needs to match the download client
Remote path needs to match what the download client reports, either /mnt/unionfs/tv/ or /mnt/unionfs/downloading, the first looks like where the sorted files should end up, not where Sonarr should import from though
Local needs to be how Sonarr can access those

That’s exactly what I did/showed in that last link I sent, yet it’s still not working.

Fixed, went to the container’s console to re-check if my volume mappings were correct… they weren’t.

Fixed that and everything works fine now.

10

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