Not sure what happened but I had a folder called ‘Game of Thrones’ that had the first 3 seasons in it. I added it to Sonarr yesterday - for some reason it didn’t recognize any of the episodes, I figured I may need to rename some of them but was going to do that today. Today I noticed a second folder called ‘Game Of Thrones’ that appeared to have duplicate content. As I clicked back and forth the seasons folders started disappearing from both, along with extras, etc, until all that’s left is the banners and posters (that I think Sonarr added)
Could this be related to Sonarr at all? I don’t have any other automation tasks running.
Sonarr only deletes files when it is upgrading them (importing from you download client) or you tell it to by removing the series.
Do you have the drone factory setup and pointed at the root of your TV shows? Lots of checks in place to prevent it, but thats the only thing I can think that might do it).
No - I don’t have drone factory setup. Using the completed download handling though.
I do have Create empty series folder checked. Could it be that it created an empty folder that overwrote the folder that was there? I think I may have manually added the series instead of having Sonarr search for what was on disk.
Here’s the relevant part of the logs - I don’t see anything:
15-1-13 20:23:25.3|Warn|NzbDroneErrorPipeline|Invalid request Validation failed:
-- Path is already configured as a root folder
15-1-13 20:23:33.1|Warn|NzbDroneErrorPipeline|Invalid request Validation failed:
-- Path is already configured as a root folder
15-1-13 20:24:23.7|Info|SeriesService|Adding Series [121361][Game of Thrones] Path: [/volume1/Diskstation/Media/Television/Game of Thrones]
15-1-13 20:24:23.9|Info|RefreshSeriesService|Updating Info for Game of Thrones
15-1-13 20:24:25.7|Warn|MediaCoverMapper|File /usr/local/nzbdrone/var/.config/NzbDrone/MediaCover/11/poster.jpg not found
15-1-13 20:24:27.4|Info|RefreshEpisodeService|Starting episode info refresh for: [121361][Game of Thrones]
15-1-13 20:24:28.7|Info|RefreshEpisodeService|Finished episode refresh for series: [121361][Game of Thrones].
15-1-13 20:24:28.7|Info|DiskScanService|Scanning disk for Game of Thrones
15-1-13 20:24:29.1|Info|MediaCoverService|Downloading Fanart for [121361][Game of Thrones] http://thetvdb.com/banners/fanart/original/121361-15.jpg
15-1-13 20:24:49.7|Info|SceneMappingService|Updating Scene mappings
15-1-13 20:24:51.9|Info|MediaCoverService|Downloading Banner for [121361][Game of Thrones] http://thetvdb.com/banners/graphical/121361-g19.jpg
15-1-13 20:24:53.1|Info|MediaCoverService|Downloading Poster for [121361][Game of Thrones] http://thetvdb.com/banners/posters/121361-4.jpg
15-1-13 20:25:07.9|Info|RefreshSeriesService|Updating Info for Game of Thrones
15-1-13 20:25:12.0|Info|RefreshEpisodeService|Starting episode info refresh for: [121361][Game of Thrones]
15-1-13 20:25:16.9|Info|RefreshEpisodeService|Finished episode refresh for series: [121361][Game of Thrones].
15-1-13 20:25:17.0|Info|DiskScanService|Scanning disk for Game of Thrones
15-1-13 20:25:17.9|Info|DiskScanService|Completed scanning disk for Game of Thrones
The two folders that are there currently ‘Game of Thrones’ and ‘Game Of Thrones’ (notice the capital O in Of) are weird mirrors of each other.
My best guess is that Sonarr created a new folder with a differently capitalized name which confused the OS. The OS is mirroring the contents of the new folder that Sonarr created over to the one that I had created previously.
Very weird behavior - but the only thing I can think of.
It’s worse. Synology’s file system is indeed case sensitive, but when trying to open the folders from the Windows Explorer, you will in both cases open the same one. So let’s say Game of Thrones contains episode 1 and Game Of Thrones contains episode 2, you will either see episode 1 or episode 2 regardless of which folder you choose to open. You cannot see the other one.
To actually see what is really in those folders, open them in File Station within DSM. You’ll get a better idea of what happened then. The quick solution to solve the actual issue is looking at whatever name Sonarr uses for the folder and then merging the two folders together using the name of whatever Sonarr says the name should be.
My guess is that the missing files were never really missing and were simply in this second folder which you were unable to open from Windows.
Linux version 3.2.40 (root@build5) (gcc version 4.7.3 20130102 (prerelease) (crosstool-NG 1.18.0) ) #5021 SMP Wed Dec 17 18:30:52 CST 2014
I think you’re right - I restored to another folder and then renamed that folder to Game Of Thrones (in Windows) and I got a message asking if I wanted to merge it with the existing content. So the files were still there, Windows just couldn’t figure out how to display them. I’m guessing if I viewed from Synology I would have seen them.
Still seems a bit odd, since for example on Windows creating that other folder would treat it as the same and not cause an issue.