Describe the bug
Sonarr no longer seeing NAS mount when it was before
- Sonarr Version: 188.8.131.5238
- Operating System: Windows 10
- .net Framework (Windows) or mono (macOS/Linux) Version: No idea
I have had Sonarr (and Radarr) setup and running perfectly on a Windows 10 machine for… well for quite a long time. All my media is stored on a Drobo and both Sonarr and Radarr access the media through a UNC path like
\\Drobo5N\Drobo\Media\ and the NzbDrone service is setup to logon as my user account. Everything has been working fine for, well years really, with this setup.
Until this week. Now Sonarr (and Radarr alike) appears to not be able to see the path anymore. The Drobo is still there, and I can still access it in Windows Explorer by the same method.
Missing root folder: \\Drobo5N\Drobo\Media\TV Shows
My first guess here is that a recent Window’s update broke something as the last update I see on Sonarr itself is about a month old and it only broke more recently than that. However anything is possible. Maybe it broke earlier and I didn’t notice.
I can post logs if desired but they are large and I didn’t see anything helpful in them other than many entries saying it can’t access the Drobo which I already know
To be clear, because I know its a common mistake:
- I am using UNC paths not drive letter mapping
- The NzbDrone service is set to logon as my user account
Restarting Windows will often fix it for a bit then it just stops working again. It used to be rock solid. This runs on a headless machine that isn’t really monitored, so I pretty much don’t even realize there is a problem until my shows aren’t appearing.