Access denied for new episodes

Help & Support
1

On my Synology, after upgrading to DSM6, I had the Mono problems. Fixed those after making a backup, reinstalling and restoring. (see elsewhere in the forum I think).
However. When I add a new series. I get an access denied:

[v2.0.0.4409] System.UnauthorizedAccessException: Access to the path "/volume2/Series/xxxx" is denied.
  at System.IO.Directory.CreateDirectoriesInternal (System.String path) [0x0006c] in /home/bean/spksrc/native/mono/work-native/mono-4.2.2/mcs/class/corlib/System.IO/Directory.cs:114 
  at System.IO.Directory.CreateDirectory (System.String path) [0x000a4] in /home/bean/spksrc/native/mono/work-native/mono-4.2.2/mcs/class/corlib/System.IO/Directory.cs:78 
  at NzbDrone.Common.Disk.DiskProviderBase.CreateFolder (System.String path) [0x00048] in M:\BuildAgent\work\6c3239faf2b92630\src\NzbDrone.Common\Disk\DiskProviderBase.cs:167 
  at NzbDrone.Core.MediaFiles.EpisodeFileMovingService.CreateFolder (System.String directoryName) [0x0007a] in M:\BuildAgent\work\6c3239faf2b92630\src\NzbDrone.Core\MediaFiles\EpisodeFileMovingService.cs:205 
  at NzbDrone.Core.MediaFiles.EpisodeFileMovingService.EnsureEpisodeFolder (NzbDrone.Core.MediaFiles.EpisodeFile episodeFile, NzbDrone.Core.Tv.Series series, Int32 seasonNumber, System.String filePath) [0x00098] in M:\BuildAgent\work\6c3239faf2b92630\src\NzbDrone.Core\MediaFiles\EpisodeFileMovingService.cs:175 
  at NzbDrone.Core.MediaFiles.EpisodeFileMovingService.EnsureEpisodeFolder (NzbDrone.Core.MediaFiles.EpisodeFile episodeFile, NzbDrone.Core.Parser.Model.LocalEpisode localEpisode, System.String filePath) [0x00000] in M:\BuildAgent\work\6c3239faf2b92630\src\NzbDrone.Core\MediaFiles\EpisodeFileMovingService.cs:148 
  at NzbDrone.Core.MediaFiles.EpisodeFileMovingService.MoveEpisodeFile (NzbDrone.Core.MediaFiles.EpisodeFile episodeFile, NzbDrone.Core.Parser.Model.LocalEpisode localEpisode) [0x0003e] in M:\BuildAgent\work\6c3239faf2b92630\src\NzbDrone.Core\MediaFiles\EpisodeFileMovingService.cs:76 
  at NzbDrone.Core.MediaFiles.UpgradeMediaFileService.UpgradeEpisodeFile (NzbDrone.Core.MediaFiles.EpisodeFile episodeFile, NzbDrone.Core.Parser.Model.LocalEpisode localEpisode, Boolean copyOnly) [0x00113] in M:\BuildAgent\work\6c3239faf2b92630\src\NzbDrone.Core\MediaFiles\UpgradeMediaFileService.cs:64 
  at NzbDrone.Core.MediaFiles.EpisodeImport.ImportApprovedEpisodes.Import (System.Collections.Generic.List`1 decisions, Boolean newDownload, NzbDrone.Core.Download.DownloadClientItem downloadClientItem, ImportMode importMode) [0x00274] in M:\BuildAgent\work\6c3239faf2b92630\src\NzbDrone.Core\MediaFiles\EpisodeImport\ImportApprovedEpisodes.cs:107

I’ve tried adding the nzbdrone to a local security group so I can edit the user from the Synology GUI, as I’ve done before (in DSM5) with the plex user, but that doesn’t see to work anymore.

:~$ sudo synogroup --add packusers nzbdrone
Lastest SynoErr=[group_set.c:423]
SYNOLocalAccountGroupSet failed, synoerr=0x1700

Does anybody have an idea how to fix my right problem?

Cheers,

Jurjen

2

The user Sonarr runs under should be in the sc-media group, so that group will need read and write access to that folder.

1 Like
3

Thanks. That fixed it! :tada:

4

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